Inspire 3 screen wake keeps turning off

[l.mierzwa]

Every few days my Fitbit stops waking up the screen automatically when I lift my hand to read notifications.

i suspect that “auto wake up” keeps getting accidentally disabled as I keep finding it being off. That probably because it’s the very first setting and you can easily toggle it by just having Fitbit on your wrist all day.

Is there a way to somehow lock settings so it’s not so easy to toggle them?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @l.mierzwa. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention, I understand your concern. I will do my best to help you with this! 

It sounds like your Inspire 3 is in sleep mode each time this happens. When sleep mode is on:

• Notifications, goal celebrations, and reminders are muted.
• The screen's brightness is set to dim.
• The screen stays dark when you turn your wrist. To wake your tracker, firmly tap the screen twice.
• The sleep mode icon illuminates in quick settings.

For more information, see How do I navigate my Fitbit device?

[l.mierzwa]

Thanks for the tip but that’s not the problem I’m facing.

As I’ve mentioned my Fitbit has “auto wake up” disabled, it’s not in sleep mode. I still receive all the notifications but raising my arm to read them doesn’t wake up the screen.

”Auto wake up” toggle is the very first notification and I suspect it often keeps getting toggled accidentally. So what I’m looking for is a way to stop it from doing so.