07-18-2024
12:52
- last edited on
07-19-2024
11:21
by
ManuFitbit
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07-18-2024
12:52
- last edited on
07-19-2024
11:21
by
ManuFitbit
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My sleep duration won’t sync
Moderator edit: clarified subject

07-18-2024 14:15
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07-18-2024 14:15
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I've had the same issue with mine. Takes multiple app-shutdowns for it to appear. It's not immediate.

07-19-2024 11:20 - edited 07-19-2024 11:23
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07-19-2024 11:20 - edited 07-19-2024 11:23
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Welcome to the forums @LouisaV @Bonnie.
Thanks for sharing the inquiry regarding your time sleeping.
Please, try to perform the following steps in order to troubleshoot the Fitbit app:
- Log out from the Fitbit app.
- Force quit the Fitbit app and reboot your phone.
- Open the Fitbit app and log back into your account.
- Check if the issue is still happening.
In addition, make sure to have the device updated: How do I update my Fitbit device?

