01-27-2025
05:29
- last edited on
01-27-2025
09:23
by
MarreFitbit
01-27-2025
05:29
- last edited on
01-27-2025
09:23
by
MarreFitbit
I love my fitbit. I rely on it for medical purposes. However, in the last hour it quit recording and all my data for the last 2 yrs is gone
What to do?
Moderator Edit: Clarified subject
01-27-2025 06:13
01-27-2025 06:13
Hi, @CrysGarcia welcome to the community, have you been able to sync your Fitbit app on your phone? How do Fitbit devices sync their data? - Fitbit Help Center describes the process. Follow through on the links then post here again & let us know how you get on. Another step you can try is to Go to the Fitbit app on your phone, force stop & clear the cache, and then reopen the Fitbit app.
More information will be helpful, including the make, model & OS of your cellphone
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.