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Inspire 3 will not sync..

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‎09-17-2023 06:52 - last edited on ‎09-19-2023 12:39 by Fitbit Moderator

‎09-17-2023 06:52 - last edited on ‎09-19-2023 12:39 by Fitbit Moderator

Inspire 3 will not sync..

Moderator edit:  updated subject for clarity

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3 REPLIES 3

‎09-19-2023 12:40

‎09-19-2023 12:40

@Pappy12 , A warm welcome to the Community! Thank you for your message and efforts. 

Have you already tried the steps and tips here? Why won't my Fitbit device sync?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎09-21-2023 16:52

In response to JuanFitbit

‎09-21-2023 16:52

Hi @JuanFitbit ive gone through the troubleshooting steps and mine has not synced properly since upgrading to iOS17 - is this a known issue?

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‎09-21-2023 17:15

In response to ssavard

‎09-21-2023 17:15

@ssavard , Nice to see you here! Thank you for your message and efforts.  

We haven't received any information regarding a known issue about this. Synchronization issues can be caused by many things. 

Please follow these steps, some you have already done, but the order is important:

  • Restart your Inspire 3.
  • Please on the phone, go to Settings>Bluetooth and remove all connections that exist with the tracker. (Forget, ignore or unpair device depending on the phone's operating system version)
  • Turn off Bluetooth and restart your phone. (switch off and on again).
  • When the phone is back on, turn the Bluetooth on again, but DO NOT try to connect to the tracker from there.
  • Go on the app. From here, try setting up the tracker as a new device.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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