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Inspire 3 won't charge properly

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‎05-20-2023 07:27 - last edited on ‎05-20-2023 11:43 by Fitbit Moderator

‎05-20-2023 07:27 - last edited on ‎05-20-2023 11:43 by Fitbit Moderator

The charging cable will not stay connected to the device. It is brand new, I've had other Fitbit devices and have never had this issue with charging. How can the watch stay charged if the connectors won't secure? I am considering returning it today and buying something different for my fitness journey. 

 

Moderator Edit: Clarified subject

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‎05-20-2023 11:49 - edited ‎05-26-2023 03:54

‎05-20-2023 11:49 - edited ‎05-26-2023 03:54

Hi there, @Ri12. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post. I understand where your concern is coming from. 

Before considering other options, please follow the tips and recommendations provided here Why isn't my Fitbit device's battery charging?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎05-20-2023 11:49 - edited ‎05-26-2023 03:54

‎05-20-2023 11:49 - edited ‎05-26-2023 03:54

Hi there, @Ri12. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post. I understand where your concern is coming from. 

Before considering other options, please follow the tips and recommendations provided here Why isn't my Fitbit device's battery charging?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes