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Lines appearing on display and not working

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‎08-09-2024 21:17

‎08-09-2024 21:17

  • Tried restarting 
  • Tried restarting while connected to charger 
  • Tried changing clock faces
  • Tried cleaning ports
  • Only had for 2 months and trying to get support or help is difficult.
  • My device is still under warranty so please can someone tell me how to send my device in for repair 

 

 

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‎08-11-2024 03:49

‎08-11-2024 03:49

Hi, @Chevonne , for all warranty issues please get in touch directly with Fitbit Customer Support via Contact.fitbit.com .  They will let you know your options.  

Welcome to the Community Forums!

Sense, Charge 5, Inspire 2; iOS and Android

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