Missing data

[Inthedesert]

For the last week or so:

calorie count is way low

zero zone minutes

zero cardio load…

any thoughts on how to fix this?

[JohnnyRow]

Check your fitbit weight, that you have not accidentally set it way too low, say a misplaced decimal point or wrong units.

Also check that you are getting heartrate readings.

[Inthedesert]

I checked the weight - it’s fine but I only use an inspire 3 - no heartrate
readings.

Thank you!

[JohnnyRow]

Inspire 3. Sorry, I missed that.  The Inspire 3 can be used either in Clip Mode (no heart rate readings), or Wrist Mode with heart rate readings and should be set accordingly.  I have seen of people getting the Clip/Wrist Mode setting getting switched accidentally, probably in Quick Settings.  Access Quick Settings by swiping down from clock face.

[Inthedesert]

I wear it in clip mode. It was working fine & then those three data points
stopped working.
Thanks for spending your time on this

[JohnnyRow]

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@Inthedesert wrote:
I wear it in clip mode. It was working fine & then those three data points
stopped working.
Thanks for spending your time on this

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So just make sure it is still set for clip mode. That's all I got.

[Inthedesert]

It started working g again this morning 🤷‍:female_sign:

[JohnnyRow]

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@Inthedesert wrote:
It started working g again this morning 🤷‍:female_sign:

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Great.  Maybe just talking about it cured it.