09-05-2024 15:56
09-05-2024 15:56
My Sense finally died around 3 weeks ago, I replaced it with the Inspire 3 and have had no issues until today. I have had a workout streak going for the last 3 months and today all that data is gone. I went to look at the very satisfyingly completely filled out exercise days for the previous month and as I watched more than half the days reset to blank. Same thing happened with the previous month where only 5 days now show as exercise days. If I look at my total duration for the months, July says it's 173,971 hours per exercise, and August is only 25. My calories out also is incorrect. I've logged out and logged back in, I've uninstalled and reinstalled the app, and gone through a ton of community posts to no avail. I am so bummed! Any suggestions are appreciated.
09-05-2024 16:37
09-05-2024 16:37
I've had data from my inspire 3 disappear as well but it's usually my hourly activity and my active minutes. They literally disappear before my eyes in the app and the app has never resynched to the accurate data that I could see. Now my HR function has been inactive for several days with no explanation. Support for this device is crap.