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Syncing taking too long

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‎03-22-2024 02:25

‎03-22-2024 02:25

Since a series of updates to the Fitbit iOS app in 2024 there is a long lag time between starting the app.  What I mean by this is the opening screen stays blank, apart from the heading on the app, for up to 3 minutes until it finally shows some information.  And the screen appears to freeze ….. you can’t swipe down to see the sync progress for a while longer.  I have resorted to restarting the app multiple times and even changing wifi networks which appears to work but I should not have to do this.

The device is within 10 centimetres of the iPad and no other device is connected to it by Bluetooth,  I wonder what is going on here.  Both the Inspire3 and iOS app are the most recent versions of their respective software.

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‎03-22-2024 08:09

‎03-22-2024 08:09

I usually have to swipe down 3 or 4 times before the Fitbit starts to sync with my iPhone.  Once it starts, it usually takes less than a minute but occasionally it takes longer.  The step count seems to sync right away but the exercise usually takes longer.  I have never had to close and restart the app to get it to sync.

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‎03-22-2024 08:09

‎03-22-2024 08:09

I usually have to swipe down 3 or 4 times before the Fitbit starts to sync with my iPhone.  Once it starts, it usually takes less than a minute but occasionally it takes longer.  The step count seems to sync right away but the exercise usually takes longer.  I have never had to close and restart the app to get it to sync.

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