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Time is wrong on Inspire 3

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Hi, when I woke up my Inspire 3 was showing 9:30 instead of 6:30. It synced and logged my sleep times correctly on my Pixel 7, though, and the app says it's on the correct time zone. I tried syncing it, changing time zone, syncing, getting back and syncing again, and also restarting it. It's still three hours ahead of time. Other time zones seem correct, though.


Moderator Edit: Clarified subject.

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Hi everyone, and welcome to our new members.

Thanks for reporting this issue with us, and your efforts while working on this matter. I wanted to let you know that this issue was already escalated and our team got it fixed. If you continue seeing the wrong time, I'd suggest opening the Fitbit app and pulling down on the Today screen to force a sync.

Once again, I appreciate your feedback and hope you can keep crushing your goals!

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48 REPLIES 48

I'm in GMT+3

Today my inspire3 switched to GMT0

Setting it up via app doesn't work. 

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When I woke up, my phone was 3 hours behind. Tried everything via the app, doesn’t work.

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My Inspire showing GMt ..and unable to resolve

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About an hour ago, my fitbit suddenly went to GMT automatically and no amount of syncing will change it.  Unfortunately my time zone is not available on the app, so I cannot set it manually.  Any suggestions?

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Same issue. I'm in Asia (bangkok/Hanoi time zone) and it set me to gmt. If I change to a USA time zone, it syncs. So there's some bug in certain time zones.

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Two Fitbits in my house. The same issue with both here in Brazil. 

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Me too! No amount of syncing helps 

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My time zone is GMT+8. No problem until the start of 9/9/2024. Clock now shows 12 pm, instead of 8pm!??! 

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Hi, i am having the same issue...tried install uninstall app, restart device multiple times, change time.zone multiple times, still cannot resolve....anyone can help? Thanks!!

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same here. watch does not reflect time zone gmt+0800. some other time. for example instead of 8 pm, it shows 12 pm.

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it is a universal problem. i saw similar posts. that feature gone out of whack on 9/9

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Since update time at GMT+7 is all messed up

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Same here, started this morning 9/9/24, 4 hours out of whack, i'm GMT + 4 btw, seems fitbit is hooked on GMT

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i have the same problem on my Fitbit Inspire 3 and my wife Luxe

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Same here, GMT+8. Tried all sorts of method, restarting my phone, re-syncing and uninstalling and installing app, still doesn't work. Pls help hope this can be rectified soon. thanks

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Me 2, my inspire 3 change language and time

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My Inspire 3 also not showing the right time

Have tried resetting up : Delete Inspire from Fitbit app, add in back; set and reset the time zone..........still cannot get the right time.

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My Inspire 3 also not showing the right time

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Yet another post about a fitbit (Inspire or any other) having the wrong time displayed.

Yes, I've restarted the tracker, logout, unpair, turned off automatic time zone and location, deleted the app's data, and all sorts of combinations. It could be related to this new firmware update (Inspire-3-Firmware-Update-210.26), but I wouldn't know. There is always something odd happening and it usually gets fixed (from what I've seen in other threads) by random actions related to data, sync, and cache.

If someone has a definitive answer, please leave a step-by-step guide. It'll be much appreciated.

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