help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to update my Inspire 3

‎08-18-2025 01:45 - last edited on ‎08-18-2025 04:07 by Fitbit Moderator

‎08-18-2025 01:45 - last edited on ‎08-18-2025 04:07 by Fitbit Moderator

I have just bought my Inspire 3 off the shelves and it says New Update is available, however clicking on the 'Update' button does nothing.

My Fitbit App is up to date (Fitbit 4.49 (44937015)) on my iPhone 16 Pro.

Moderator Edit: Clarified subject

Best Answer
2 REPLIES 2

‎08-18-2025 04:13

‎08-18-2025 04:13

Hi there, @fookingiri. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your new Inspire 3 is not updating to the latest firmware version. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend taking a look at this help article Why can't I update my Fitbit device?

If after trying the above you are still unable to update your Inspire 3, I'd recommend waiting around 2 more days to try again. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎08-18-2025 04:20

In response to MarreFitbit

‎08-18-2025 04:20

Hi,

I have already tried the methods available as shared, and it still doesn't work. Mind I ask, how does waiting for 2 days help?

Best Answer