help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Zone vs steps issue.

‎05-04-2025 07:38

‎05-04-2025 07:38

Recently I have noticed that when my fitbit tracks zone minutes it is incorrectly tracking my actual steps. For example I walked 7 miles this morning that was correctly tracked by my Kmoot app but my Fitbit said I walked 5. This happens often recently but never before and I have not changed any settings. I don't even care about zone minutes... I just want my daily step count to be correct. Any ideas? Thanks!

Best Answer
0 Votes
2 REPLIES 2

Sunday

Sunday

@Jeeper1 have you tried restarting your Fitbit? That is usually the first thing I do when I encounter unexpected behavior. 

Community Council Member

Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android


Best Answer
0 Votes

yesterday

In response to alexthecat

yesterday

Thanks for the reply. Yes, tried that ... no luck.

Best Answer
0 Votes