why no response?

[elilee123]

How come Fitbit isn't responding to the issues that are being reported here?

[Bill_209]

Fitbit no longer exists as a Company, so it is actually Google that is not responding to all these customer concerns and complaints.

[elilee123]

Google used to be cool, but they've turned into another soulless tech giant.

[Bill_209]

I find it difficult to understand how Google can be so incredibly unresponsive to customer complaints from Fitbit customers, particularly since some of these people have been loyal Fitbit customers for many years.

Google can't be foolish enough to think that Fitbit customers that were completely let down by Google after their acquisition of Fitbit would purchase a Google fitness device as an upgrade after being treated like that.