01-14-2020 08:35
01-14-2020 08:35
Our family all received Fitbits for Christmas. My husband has a Versa and I have the Inspire HR. We both have notifications turned on and share the same calendar on our phones. When we have an All Day calendar event come up, my notification continues to alert my Fitbit all day long. How can I get this to alert me one time and then go away. So far the only resolution I have found is to go into my calendar event and turn off the alert all together. Not ideal. I have tried scrolling down on the Fitbit notifications and hitting close,...I have just clicked the side button,...I have just tried to ignore. I can’t figure out what I am doing wrong.
01-15-2020 16:42 - edited 01-15-2020 16:43
01-15-2020 16:42 - edited 01-15-2020 16:43
Hey @MommaMurphy welcome to the Community Forums. Sorry to hear about the issues with your Fitbit notifications when using the calendar.
Thank you for sharing those steps. Both of you have done a terrific job troubleshooting your Fitbit devices. First, force quit the Fitbit app, then reopen it to sync your Fitbit device. I'd also suggest to check these steps:
1. Reset Bluetooth
2. Reset system notifications (iPhones and iPads)
3. Restart your Fitbit device
4. Refresh notifications
5. Set up notifications again
If there is anything else we can help you with, do not hesitate to post it.
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01-29-2020 10:36
01-29-2020 10:36
Thank you for the suggestions. Unfortunately, after trying all of them,...I still have the same issue. I can’t permanently dismiss the notification on my Fitbit, unless I go into the calendar event itself and turn off the alert.
03-21-2020 11:08
03-21-2020 11:08
I'm having the same issue with my Inspire HR. I've tried all the troubleshooting tips to no avail as well.
09-30-2020 15:14
09-30-2020 15:14
Just try to change your clock face. They will reset things for ya.
10-16-2020 08:26
10-16-2020 08:26
I have this exact same problem on my inspire HR. Only for all day events and it won’t go away for hours.