More options for Heart Rate HR data

[SunsetRunner]

I purchased an Inspire HR based on your sales banner text, "A sleek, east-to-use tracker with 24/7 heart rate".   So far, I cannot see any way to manage HR data except for the minimal graphs displayed on the website and in Win 10 app.  There seems to be no way to capture pulse rate data.  Nor read the graphs with any accuracy.

If the online Download Data function included the pulse rate data (with timestamp)  then it would be very easy to create and save the graphs.  The only fields downloaded are Date, Weight, BMI,and Fat. 

The Win 10 App does a good job of graphing HR data and has enough data points to show short-time changes.   This is broken by a lack of axes for timestamp and rate.  AM/Noon/PM on the time axis does not help much.  Nor does the three pulse rates shown on the vertical axis.  Nor is there a way to export the graphed data or open the stored Fitbit data under Windows\Users\..

Please give me a work-around or consider changing your sales banner.

Moderator edit: Subject for clarity

[YojanaFitbit · Accepted solution]

Welcome to the Community Forums @SunsetRunner. Thanks for sharing your experience about the sales banner information. 

I really appreciate your comments about the heart rate graphs displayed on the Fitbit app and on Fitbit.com Dashboard. At this moment we don't have other ways to see HR stats. Did you see this option?

I was making some research and was able to find some feature requests that you might be interested in:

• Improved Heart Rate graph PC/App, so when hovering over points shows dates/more data
• Fitbit app heart rate charts improvement (grid underneath the graph)
• Improve Heart Rate Graph in the App (zoom in to a specific time)
• Fitbit app heart rate charts improvement (grid underneath the graph) 

Please cast a vote for these ideas and leave a comment to show support for them. The more votes and comments an idea has the more visibility and momentum it gains. You can learn more about how Fitbit decides what suggestions get released in our FAQs.

For anything else you would like to see implemented in the Fitbit app for the future, consider visiting our Feature Suggestions board. Look under the label "Fitbit app" for existing ideas that might match your own and vote!  

Let me know if there's anything else I may assist you with.