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3rd Ionic in a year stopped working

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‎05-05-2020 01:03 - edited ‎05-08-2020 05:53

‎05-05-2020 01:03 - edited ‎05-08-2020 05:53

HI,

I am kind of giving up on this. I love the model an the features but ....

 

Every single ionic (replacements from support) I had at same stage stopped working. It went blank  and died without a single scratch on the screen. 

 

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‎05-06-2020 13:07 - last edited on ‎12-10-2025 10:11 by Fitbit Moderator

‎05-06-2020 13:07 - last edited on ‎12-10-2025 10:11 by Fitbit Moderator

@aazzone Welcome to the Community. Thanks for taking the time to share what you've experienced with your Ionic. 

Sorry to hear that you've had these difficulties with your watch. If you would like I can create a case on your behalf with our Support team and they can continue assisting you through email. 

In the meantime, please confirm you've tried restarting it. 

Looking forward to hearing back from you. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎05-06-2020 13:40

In response to SilviaFitbit

‎05-06-2020 13:40

I did and they manage to restart it. Lets hope it lasts, but its ok for now.

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