5 GHz wifi

[SunsetRunner]

Seems like 5Ghz is not supported, we only have 2.4Ghz. Weird.

Can people confirm?

Thx.

[minigno]

I'm using 5ghz, seems to work just fine.  Haven't seen any issues.

[N8teGee]

My Ionic only sees my 2.4ghz network, my 5ghz network is nowhere to be seen. 

[SunsetRunner]

Delete me (dupe).

Hmmmm.. Interesting. Perhaps it's channel numbers.

[thebaldgeek]

99.8% sure there is no 5ghz wifi in the Ionic.

Some people have the same SSID for their 5 and 2.4, so I suspect that they are 'It works for me' on 2.4, not 5.

I have a pretty extensive wifi and network monitoring software setup and there was not a peep out of the Ionic on 5. Only 2.4.

It would be helpful if the Fitbit mods could confirm this 100%. (People are having a lot of trouble setting up the wifi -  knowing this could help smooth things out).

[minigno]

Yeah, I assume my router just masks that as I only have 1 SSID...but I believe the MacBook uses the 5ghz, maybe not.

[SunsetRunner]

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@minigno wrote:

Yeah, I assume my router just masks that as I only have 1 SSID...but I believe the MacBook uses the 5ghz, maybe not.

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Looking at Ionic not Macbook 🙂

Well I'm not convinced about the WiFi on this watch. Firstly no 5Ghz WiFi, and the only way I could connect to WiFi is sit the watch very near the router, my impression is that it needs a very strong signal.

I also notice firmware updates are very slow but as a guess that is probably down to their servers.

Cheers.

Moderator edit: merged reply

[Jorkal]

Yes, iT recognize not the 5.0 Hz wifi

[bbarrera · Accepted solution]

From the Ionic manual:

"Ionic can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. Your watch won’t connect to 5GHz, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. If you see fields for a username or domain when connecting to the Wi-Fi network on a computer, the network isn’t supported."

and 

"Wi-Fi won’t work on Ionic when the battery is below approximately 25%."

To answer the question, no 5 GHz WiFi.

Only 2.4GHz when battery is >25% and some exceptions (no public WiFi like at Starbucks that requires login, no WPA Enterprise that requires X.509 cert).

[SunsetRunner]

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@bbarrera wrote:

From the Ionic manual:

Your watch won’t connect to 5GHz, ).

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Thanks for that.

Well that's a load of rubbish isn't it! 😞

[N8teGee]

What does the Ionic actually use wifi for anyway? Apart from the transfer of music. I was under the impression that the apps and syncing use the Bluetooth connection to the phone and then the phones Internet connection, or am I wrong? 

[bbarrera]

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@N8teGee wrote:

What does the Ionic actually use wifi for anyway?  

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From the manual:

"During setup, you’re prompted to connect Ionic to your Wi-Fi network. Ionic uses Wi- Fi to download playlists and apps from the Fitbit App Gallery, and for faster firmware updates."

Maybe Fitbit will enable WiFi in future, for other uses. From first hand experience with other devices, it would be nice if Ionic wasn't tethered to phone for apps and notifications. I can walk away from my phone, out of bluetooth range, but still within WiFi, and still receive calls and notifications and use apps that need the Internet for info (like weather).

[N8teGee]

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@bbarrera wrote:Maybe Fitbit will enable WiFi in future, for other uses. From first hand experience with other devices, it would be nice if Ionic wasn't tethered to phone for apps and notifications. I can walk away from my phone, out of bluetooth range, but still within WiFi, and still receive calls and notifications and use apps that need the Internet for info (like weather).

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Yes that would be ideal really, especially since the Bluetooth connection to the phone can be a bit ropey at times. 

[Colinm39]

@bbarreraThanks for that. My home WiFi was set to 5GHZ.. Now I know why my download of the Firmware failed... Took just on 2 hours to run through Bluetooth and 4G mobile data.  But it all worked.

All working as expected.. Blaze on the RH wrist and Ionic on the LH wrist, all set the same and getting similar results.  And Pay worked first time.....

Now off to sleep and compare that...

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@bbarrera wrote:

From the Ionic manual:

"Ionic can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. Your watch won’t connect to 5GHz, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. If you see fields for a username or domain when connecting to the Wi-Fi network on a computer, the network isn’t supported."

and 

"Wi-Fi won’t work on Ionic when the battery is below approximately 25%."

To answer the question, no 5 GHz WiFi.

Only 2.4GHz when battery is >25% and some exceptions (no public WiFi like at Starbucks that requires login, no WPA Enterprise that requires X.509 cert).

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[angie19729]

Do you know how to switch from 5 to 2.4? I tried with no luck. I have a netgear nighthawk r8500.

[SunsetRunner]

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@angie19729 wrote:

Do you know how to switch from 5 to 2.4? I tried with no luck. I have a netgear nighthawk r8500.

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The 2.4 and 5 GHz radios should be on by default (with LEDs lit on the front). If you don’t know how to switch them, chances are they’re on, as you’re unlikely therefore to have switched them off. 

[Colinm39]

@angie19729On a similar modem I was given the different networks.

When you saw the network it had for example

Telstra836737-2.4G

Telstra836737-5G

All you did was select the correct network and enter the password.

[SunsetRunner]

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@Colinm39 wrote:

@angie19729On a similar modem I was given the different networks.

When you saw the network it had for example

Telstra836737-2.4G

Telstra836737-5G

All you did was select the correct network and enter the password.

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That makes more sense 

[Poli554]

soo, its LESS secure u know, on the 2.4ghz...btw...nice :(:(

[firstbarb1]

I agree I can’t access 5 GHz with my Fitbit which is frustrating. When will this be fixed