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Allow Ionic/charge 3/Versa on same account

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‎06-22-2019 03:23

‎06-22-2019 03:23

I know I’m probably in the minority here, but I would really be pleased if Fitbit would update their app so you can have an Ionic and charge 3 or other smart watches on the same account. Had I known this I would have most certainly NOT have bought the charge 3 and just kept my charge 2 because I swap back and forth with trackers every single day. I just assumed the same could have been done with the charge 3 and Ionic. How wrong my assumption was when I went to set up my charge 3. I am EXTREMELY disappointing and dissatisfied with this. Fitbit, is there any hope of this being possible or am I up a crick without a paddle? I’ll say this, if Fitbit doesn’t make this happen they have just lost a customer. Up until now I have been a loyal Fitbit-er for years and planned to be in the future. If this doesn’t get resolved I will be looking at other companies. I mean how hard can it be to update the app to allow this? What’s your answer Fitbit?? Why wouldn’t you want to make your loyal customers happy?

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‎06-22-2019 03:26

‎06-22-2019 03:26

It seems as though Fitbit might be losing some money because of this.  It's just absolutely ridiculous that you can't have these devices on the same account.  I love my Ionic, and I really like my Charge 3 and I was very much looking forward to wearing my Ionic to the office becasue it's a nicer looking sport watch, and wearing my charge 3 at home so I don't have to have something so big on my wrist.  At least that is exactly what I did with my charge 2.  I was expecting to be able to do the same thing with the charge 3.  After all, why wouldn't I expect to be able to interchange trackers anytime and use them on the same account??  Come on Fitbit.  Please fix this issue.  How hard could it possibly be for a computer geek to just fix this issue and be done with it?!  Fitbit is going to lose sales because of this.  I know one for sure that they have lost.  Really, really STINKS

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‎06-22-2019 10:29 - edited ‎06-22-2019 10:29

In response to Cffoster25

‎06-22-2019 10:29 - edited ‎06-22-2019 10:29

Have you added your vote to the suggestion? 

The threads seems to be active but yet with so few votes, not many are interested. 

Allow Ionic, Versa, Inspire/Inspire HR & Charge 3 ...

 

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‎06-22-2019 19:25

In response to Rich_Laue

‎06-22-2019 19:25

Yes I did.  More people need to vote!

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