I know I’m probably in the minority here, but I would really be pleased if Fitbit would update their app so you can have an Ionic and charge 3 or other smart watches on the same account. Had I known this I would have most certainly NOT have bought the charge 3 and just kept my charge 2 because I swap back and forth with trackers every single day. I just assumed the same could have been done with the charge 3 and Ionic. How wrong my assumption was when I went to set up my charge 3. I am EXTREMELY disappointing and dissatisfied with this. Fitbit, is there any hope of this being possible or am I up a crick without a paddle? I’ll say this, if Fitbit doesn’t make this happen they have just lost a customer. Up until now I have been a loyal Fitbit-er for years and planned to be in the future. If this doesn’t get resolved I will be looking at other companies. I mean how hard can it be to update the app to allow this? What’s your answer Fitbit?? Why wouldn’t you want to make your loyal customers happy?
Best AnswerIt seems as though Fitbit might be losing some money because of this. It's just absolutely ridiculous that you can't have these devices on the same account. I love my Ionic, and I really like my Charge 3 and I was very much looking forward to wearing my Ionic to the office becasue it's a nicer looking sport watch, and wearing my charge 3 at home so I don't have to have something so big on my wrist. At least that is exactly what I did with my charge 2. I was expecting to be able to do the same thing with the charge 3. After all, why wouldn't I expect to be able to interchange trackers anytime and use them on the same account?? Come on Fitbit. Please fix this issue. How hard could it possibly be for a computer geek to just fix this issue and be done with it?! Fitbit is going to lose sales because of this. I know one for sure that they have lost. Really, really STINKS
Best AnswerHave you added your vote to the suggestion?
The threads seems to be active but yet with so few votes, not many are interested.
Allow Ionic, Versa, Inspire/Inspire HR & Charge 3 ...
Best AnswerYes I did. More people need to vote!
Best Answer