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App not showing same data as Ionic

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‎11-22-2021 13:43 - last edited on ‎11-23-2021 15:31 by Fitbit Moderator

‎11-22-2021 13:43 - last edited on ‎11-23-2021 15:31 by Fitbit Moderator

App is not showing same data as tracker

 

Moderator edit: updated subject for clarity

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‎11-23-2021 15:31

‎11-23-2021 15:31

Welcome to the Fitbit Community, @Deedeebobs.

 

Thank you for the information provided.

 

I would recommend restarting your Fitbit Ionic and set it up as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1637710242122.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

To have a better understanding of your issue, please tell me if what data is different between your devices?

 

See you around.

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