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Ionic constantly resets itelf

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‎11-22-2021 10:45

‎11-22-2021 10:45

Since updating the firmware on my Ionic, it hangs constantly before finally changing screens and it constantly resets itself as if I was requesting a factory reset. Is anyone else experiencing this problem and if so, have you been able to fix it? Thanks.

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‎11-23-2021 15:26

‎11-23-2021 15:26

Welcome to the Fitbit Community, @DonHaliburton.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Ionic.

 

I would recommend restarting your Watch and then set it up as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1637709993551.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

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‎11-23-2021 15:26

‎11-23-2021 15:26

Welcome to the Fitbit Community, @DonHaliburton.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Ionic.

 

I would recommend restarting your Watch and then set it up as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1637709993551.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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