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App says fitbit.com down for maintenance

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‎11-16-2019 02:49

‎11-16-2019 02:49

I am using fitbit ionic for last 2 years. I shifted from OnePlus 3 to OnePlus 7T last month and since then, i am facing serious issues with syncing my watch. It takes forever to sync data and many times the app stops responding. The sync happens only when i i unistall and reinstall the app, unpair and repair my watch.  Since last week, even this convulated method is not working. The fitbit app does not allow me to even log in. I have tried at least 50 times in last week to log in. The only message that i get is 'fitbit.com is down for maintenance'. There are multiple posts in this forum about this problem. I tried the solutions suggested; but no use. Can you pls help. I am using Android 10

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‎11-16-2019 07:17

‎11-16-2019 07:17

Your phone is not on the list of Approved Devices.

View best answer in original post

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‎11-16-2019 07:17

‎11-16-2019 07:17

Your phone is not on the list of Approved Devices.

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‎11-16-2019 17:18

In response to SunsetRunner

‎11-16-2019 17:18

Thanks CB.

Well I was aware of it. And that's what frustrates me. I mean Oneplus 6 is listed but OnePlus 7 is NOT!

Moreover the error message does not mention anything about incompatible device. It states the fitbit.com is down for maintenance. At least the error message should give correct reason!

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