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‎04-25-2018 13:13

‎04-25-2018 13:13

While the recent issue was resolved with the ionic software update I still cannot get certain apps to load. Exercise and weather will not. Any solutions?

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‎04-25-2018 14:45 - last edited on ‎08-29-2024 08:42 by Fitbit Moderator

‎04-25-2018 14:45 - last edited on ‎08-29-2024 08:42 by Fitbit Moderator

Hi, @CWKNAPP, I have to say that I am not having this issue, but often if your Ionic is not behaving as exoected a restart can help.  Sometimes you need to repeat this procedure  a couple of times.

Also, in this case it might help to log out of your app and then back in again.

Sense, Charge 5, Inspire 2; iOS and Android

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