Apps have stopped downloading

[Exercisemaniac]

I have tried downloading the news app upwards of 50 times but it keeps saying “failed to install” there is no way to stop it from installing either so after I restart both the watch and the app it happens all over again.

[XVLTX]

This is happening to me too. My strava and fitbit accounts have stopped syncing, so as a last resort last night i uninstalled Strava but it now won't reinstall! Very frustrating as I now have problems. I've even reset to factory settings and it's made no difference! 

[Exercisemaniac]

Now no apps are able to install because the news app is installing indefinitely

[Exercisemaniac · Accepted solution]

I have found a solution! It may not be optimal but follow these steps: 

-remove the Ionic from your account

-delete the Bluetooth pairing 

-press and hold all buttons on the device. 

-wait until the Fitbit logo disappears, then release the bottom right button

-wait until you feel a vibration, then release all other buttons

-now set up your device again

- after finishing the set up process try installing the apps.

hope this helps @XVLTX!

[Rich_Laue]

Please don't remove the tracker from your Fitbit account.

It most likely was the two button restart that fixed the issue.For a restart like this, the third button is ignored. 

If a user wants to do a setup choose add a device and choose the replace option. There is no need to remove the tracker