Auto wake up function is not working

[MOHAa]

Hi o have ionic Adidas edition ... The auto wake up when turning my rest is not working i tried to switch right as other posts says but i dont have this option in ionic Adidas.

i hope that any one can help me how to turn on auto wake up on adidas edition 

[JohnnyRow · Accepted solution]

Hold in left button a few seconds.  At top see 'Screen Wake'.  Tap to toggle between 'Auto' and 'Manual'.

[SilviaFitbit]

A warm welcome to the Community @MOHAa! Thanks for letting us know that you have a Fitbit Ionic Adidas. If you have the latest firmware version in your Ionic, the way that you go to the screen wake settings has now changed and you will need to follow the instructions that @JohnnyRow mentioned to change it to auto or manual. 

If you have changed the setting to auto and it's still not working, please restart it. 

Keep me posted. 

[MOHAa]

Thanks Johnny, that solved the problem beside other tweak

[MOHAa]

Warm Thanks Silvia for the warm welcoming, i think you are correct  i should mention the firmware number,.

The issue solved following Johnny's instruction beside your instruction to reset the system first by press an hold left button and down right button until black screen showd up an restart. 

All the best my dear

Xoxo

[SilviaFitbit]

I'm happy to hear that it was resolved by following @JohnnyRow's instructions. 😊

I'll be around if you need further assistance. Have a great weekend!