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BPM not working

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‎04-14-2019 14:13

‎04-14-2019 14:13

My Ionic stopped measuring my BPM since yesterday.

I have tried rebooting, turning heart rate functions on and off and even did a factory reset. Nothing works.

Help would be appreciated as this is not the first time I've had trouble with Ionic. Makes it not worth it

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21 REPLIES 21

‎05-10-2022 03:48

In response to Cimcosteve

‎05-10-2022 03:48

I retired mine.

Sent from my iPhone
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‎05-10-2022 12:41

In response to Cimcosteve

‎05-10-2022 12:41

Hello everybody, thank you for visiting the Fitbit Community.

 

Currently, there is a voluntary Safety Recall of Fitbit Ionic Smartwatches.

 

For more information, please visit this thread.

 

I am going to close this thread since it is too old, but if there is anything else we can help you with, please don't hesitate to start a new topic.

 

Have a nice day.

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