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Battery not charging

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‎08-10-2020 12:41 - last edited on ‎08-10-2020 12:49 by Fitbit Moderator

‎08-10-2020 12:41 - last edited on ‎08-10-2020 12:49 by Fitbit Moderator

Fitbit support team refuses to respond on my emails. I am left without any solution for weeks. Are they all on holiday? My last contact person was Rachelle R. 

 

Moderator Edit: Clarified subject

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‎08-10-2020 18:38 - last edited on ‎09-03-2025 08:46 by Fitbit Moderator

‎08-10-2020 18:38 - last edited on ‎09-03-2025 08:46 by Fitbit Moderator

Hi @Erosmagic, welcome to the Community Forums!

Thanks for your post, I understand how frustrating this matter can be for you. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.

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