help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blank Screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-28-2019 00:11

‎07-28-2019 00:11

After a reset my watch was Glitching and it wouldn’t reset. I’ve since carried out a factory reset several times as there is now no display. The watch is being found by the App but I can’t see the code to pair with it.

Best Answer
0 Votes
1 REPLY 1

‎07-29-2019 12:50

‎07-29-2019 12:50

Hello @stephenfleck welcome to the Community Forums, it's a pleasure to assist you with your Fitbit Ionic.

 

First, I'd like to appreciate your effort and patience troubleshooting this situation prior to posting. I was informed by our Customer Support team that they already provided you with assistance regarding the inconvenience experienced with your Fitbit Ionic. That said, I recommend you to get in touch with them again if you have any additional questions about the information that was provided, I'm sure that they'll be more than happy to continue assisting you.

 

Don't hesitate to contact me back if you need anything else, I'll be around. 

Best Answer
0 Votes