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Bluetooth headphones

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‎02-23-2018 07:40

‎02-23-2018 07:40

My Fitbit Ionic will connect to my Bluetooth headphones and play Pandora fine but when I get further from my phone it is constantly disconnecting and reconnecting so then the music is skipping 

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‎02-26-2018 07:32

‎02-26-2018 07:32

Welcome to the Community @Dezfit. This sounds like a Bluetooth conflict, I would advise to double check that you don't have other Bluetooth device paired to your phone as this can be the issue. My personal experience is that when I connect my watch to the Bluetooth headphones and I move away the music starts to disconnect but it's because of the distance and not exactly an issue with the Bluetooth. 

 

You may want to check this article Is the Fitbit app interfering with other Bluetooth devices?. 

 

Hope this helps! Keep me posted. 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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2 REPLIES 2

‎02-26-2018 07:32

‎02-26-2018 07:32

Welcome to the Community @Dezfit. This sounds like a Bluetooth conflict, I would advise to double check that you don't have other Bluetooth device paired to your phone as this can be the issue. My personal experience is that when I connect my watch to the Bluetooth headphones and I move away the music starts to disconnect but it's because of the distance and not exactly an issue with the Bluetooth. 

 

You may want to check this article Is the Fitbit app interfering with other Bluetooth devices?. 

 

Hope this helps! Keep me posted. 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎02-26-2018 09:02

In response to SilviaFitbit

‎02-26-2018 09:02

This looks like a double post as @Dezfit has posted elsewhere she’s resolved the issue @SilviaFitbit

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