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Bluetooth issues with headphones.

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‎06-23-2020 04:08

‎06-23-2020 04:08

My ionic keeps losing my headphones. 

I have 2 headphones paired to my watch and have been using it to listen to some books recently and while I had a few issues when I started it’s been working well for a while now.

The last 2 days however if I pause playback my watch almost always loses connection to my headphones and when I click on settings it doesn’t show either pair, only wanting me to add a new device. It won’t actually let me pair them however. Even worse it has lost connection a few times during playback. 

Resetting the watch does bring them back but doing it 10 times a day gets boring fast fast; and the issue is exacerbated by the watch forgetting where I was was up to in the track, annoying when 30 mins into a 50 min track when it loses connection and I have to restart for 3rd or 4th time. 

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‎07-16-2020 13:03 - last edited on ‎09-16-2024 13:56 by Fitbit Moderator

‎07-16-2020 13:03 - last edited on ‎09-16-2024 13:56 by Fitbit Moderator

@Gilgalahad A warm welcome to the Community. Thanks for taking the time to share your experience with Ionic and headphones. 

I appreciate the troubleshooting tried prior to posting. I would like you to confirm your Ionic is on the other wrist, preferably the same side as the receiver on the hedphones. 

Catch you later! I'll be around if you have any additional questions. 

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