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Broken Ionic

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‎09-05-2020 06:53 - last edited on ‎09-07-2020 18:11 by Fitbit Moderator

‎09-05-2020 06:53 - last edited on ‎09-07-2020 18:11 by Fitbit Moderator

Best looking tracker out there, when it works- I have had 2 and both have failed just out of warranty- i have a drawer full of broken fit bits. 

 

Moderator Edit: Clarified subject

Moderator Edit: Content - Promoting 

 

 

 

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‎09-07-2020 18:10

‎09-07-2020 18:10

Hi @Jammerdave, welcome to the Community Forums!

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

 

Since you already received assistance from our Customer Support team, I suggest you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case. Also, for a better understanding of the information they provided to you, please check our warranty policies here. 

 

Let me know if you have any additional questions, I'll be around.

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