Feedback about Ionic

[NickGraham8]

I’ve had it with Fitbit trackers, they last about two years and then break, it’s almost suspicious.......

I have an ionic that I payed over £200, it was a rip off from the start as the Bluetooth music sync never actually worked and Fitbit never fixed it, I tried about 10 different sets of headphones, so it’s really just false advertising. 

Now my Ionic has started turning itself off/on all the time. It’s a kicker as I like the software and even have Fitbit scales to link data. I’ve had enough of the poor build quality though no matter how good the app and I’m going to switch across to Apple, although more expensive they last longer than 18 months!! Fed up of the endless Fitbit cycle of buying a new watch every other year, they even try to lock you in by preventing the scales to be link to another manufacturers tracker but it’s not enough to keep me this time. 

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @NickGraham8, welcome to the Community Forums!

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

Let me know if you have any additional questions, I'll be around.