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Can I use more than one phone to sync Fitbit Ionic?

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Can I get notifications from 2 phones on my Ionic?  I have a work phone and a personal phone and woul like to get notifications from both on my watch. 

 

 

Moderator edit: updated subject for clarity

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Very unlikely. Notifications require to keep BT connection established between the phone and Ionic. Ionic may be connected only to one mobile device at time and may sync and receive notifications only from that device.

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Welcome on board @Kevsinnon, it's nice to see a new member around! As my friend @SunsetRunner mentioned, if you use more than one device to sync, make sure the other device isn't nearby. If the device is nearby, turn off Bluetooth on it.

 

In addition, keep in mind that if  your phone is managing multiple Bluetooth connections simultaneously:

 

  • Your Fitbit device might stop syncing or stop receiving notifications.
  • You can experience interruptions with any consistently streaming Bluetooth connection such as headsets, car kits, stereo audio, tethering, and file transfers.

These interruptions are typically caused by operating system and Bluetooth limitations. It's also possible that an app on your phone is causing the issue.

If you have an Android phone, try these steps:

 

  1. Turn off the Always Connected option in the Fitbit app.
  2. Disable other Bluetooth connections when not in use.
  3. Check to see if your phone has an app compatible with Ford Motor Company's voice control system. If so, disable Bluetooth on the app if possible or uninstall it.

    The API used in these apps makes it difficult for Fitbit to communicate reliably with your phone. Ford provides a list of apps but note that other companies may use the API as well.

 

I'd recommend taking a look at: Why won't my Fitbit device sync? in case you have syncing difficulties while using your work and personal phone. 

 

Let us know if you need further assistance! 

Maria | Community Moderator, Fitbit


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