Can’t add music to my Deezer playlist and transfer to Ionic

[hesslemount]

In Deezer I add the music to “my playlist “ and add as favourites. Then go to my Fitbit dashboard on my iPhone and look for my playlist but nothing. All I get is what Fitbit suggests and that music I can add to my Ionic. Any pointers; I have searched the forum but found no solutions that allowed me to add my own music 

[YojanaFitbit]

Hello @hesslemount, it's great to see your participation in the forums! 🙂

Thanks for letting me know the steps that you're trying with your Deezer playlist. I'd suggest checking again the steps suggested here: How do I download Deezer playlists to my Fitbit watch? 

Put special attention on the instructions where it says: Tap or click Add Music to see your Flow, featured playlists, and any personal playlists you’ve created on Deezer. If you haven’t Favorited or created any playlists, visit the Deezer mobile app or website to do so.

Then follow these steps: How do I manage the Deezer playlists on my Fitbit watch?

• To add a new playlist, tap or click Add Music and select the playlists to download. Only the content not already downloaded to your watch is shown.

Let me know if you have questions about this.

[hesslemount]

Tried all that and still doesn’t appear on my Ionic add music list. Would it be because I’m new to Deezer and not yet a paying customer. My buds still won’t pair to my Ionic so it’s a bit trite for now

[YojanaFitbit · Accepted solution]

Hi @hesslemount thanks for getting back and for trying the suggested steps. My apologies for the delay.

About your inquiry regarding not having the option to add your music with Deezer, you need a paid subscription to Deezer to download music. Have you tried to download music using a computer? Check the information here: How do I listen to music and podcasts on my Fitbit watch? This might be a good option for you.

In regards to your buds, as our team said; we’re aware of this issue and are working to identify a resolution as quickly as possible. Please let us know if you need anything else or if you have questions about this.

I'll be around.