help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't correct time on Ionic

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-09-2024 20:48 - last edited on ‎11-12-2024 09:52 by Fitbit Moderator

‎11-09-2024 20:48 - last edited on ‎11-12-2024 09:52 by Fitbit Moderator

I can not correct the time on Ionic - date is correct but time remains 32 min behind. I am in South Africa.

 

Moderator Edit: Formatting.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎11-12-2024 09:54

In response to Odyssey13

‎11-12-2024 09:54

Welcome to the Fitbit Community, @Roelf1964. I'm sorry to hear that your Ionic is 32 minutes behind and will be glad to assist.

As @Odyssey13, mentioned, Ionic has voluntarily been recalled and we're no longer providing support for this device. Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

View best answer in original post

Best Answer
2 REPLIES 2

‎11-10-2024 12:47

‎11-10-2024 12:47

Hi @Roelf1964  the Ionic was voluntarily recalled March 2022 and there will be no updates or support for it. Check out this information - click.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎11-12-2024 09:54

In response to Odyssey13

‎11-12-2024 09:54

Welcome to the Fitbit Community, @Roelf1964. I'm sorry to hear that your Ionic is 32 minutes behind and will be glad to assist.

As @Odyssey13, mentioned, Ionic has voluntarily been recalled and we're no longer providing support for this device. Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer