help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't install Spotify

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-22-2020 01:28

‎01-22-2020 01:28

Hi,

 

I'm not able to download Spotify on to my Ionic as the install button is all greyed out.

 

I've reset my fitbit & phone.

I've got the most updated version on my iPhone and the fitbit I believe is up to date as I can't see any options anywhere to update?

 

Any help is much appreciated.

 

Thanks

Best Answer
0 Votes
2 REPLIES 2

‎01-22-2020 04:24

‎01-22-2020 04:24

Spodify will not download.  It only allows you to control if you have your phone close. 

 

I find this absolutely ridiculous.  I partially bought the most expensive fitbit going as they claim it has to ability to download music to the watch.    I have called multiply times, but they claim I have to have a downloaded list on music to my computer.   Who has a music list on their computer anymore?   I use spodify premium myself, but no way to download.  I am pissed.  Renders that option useless.   They need to move into the now, not the past.  

Best Answer
0 Votes

‎01-22-2020 09:37

In response to Standman0405

‎01-22-2020 09:37

hi @Standman0405 the Ionic can only play music transferred directly to it from the Fitbit desktop app.  By the way I have playlists on my computer as i'm old enough to still own 400+ CDs and have them all backed up on Google Music and OneDrive.

 

The issue with the Spotify app? well as Spotify write it and not Fitbit maybe complain to them as to why it is just a barebones remote app.  I also have a Garmin Venu and that does have a proper Spotify app where you can download playlists and not rely on a phone at all.

Best Answer
0 Votes