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Can’t manually start an exercise

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‎03-26-2018 09:02

‎03-26-2018 09:02

When I tap on the exercise app on my ionic, all it does is vibrate and then takes me to the home screen. I can’t start an exercise.

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4 REPLIES 4

‎03-26-2018 09:39

‎03-26-2018 09:39

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-26-2018 12:26

In response to WendyB

‎03-26-2018 12:26

Will do. Thanks!

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‎12-04-2019 11:53

In response to J-mijo

‎12-04-2019 11:53

i have same issue, how did you solve it?

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‎12-04-2019 14:16

In response to ondersarioglu

‎12-04-2019 14:16

I wasn’t able to... I ended up buying a New Ionic
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