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Can't pair my Raycon earbuds

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‎12-06-2019 11:22

‎12-06-2019 11:22

I just got my Ionic today and I am super excited. I have downloaded my Pandora stations on my Ionic and ready to see if my music works without my phone. I have tried several times to pair my new earbuds but my device will not show any available devices to pair. Please help.

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‎09-27-2022 11:15

In response to smsutton41317

‎09-27-2022 11:15

Hello everyone, welcome to Community Forums.

 

@smsutton41317 For more information about our voluntary Safety Recall of Fitbit Ionic Smartwatches, please visit our webpage at help.fitbit.com/ionic I am going to close this thread to keep the Community organized.

 

Have a good day.

View best answer in original post

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‎12-07-2019 11:30

‎12-07-2019 11:30

@MarcusMc Welcome to the Community. Thanks for the details mentioned and the troubleshooting. 

 

We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎06-23-2020 19:06

In response to SilviaFitbit

‎06-23-2020 19:06

Any update here? I bought them to work with my ionic as well and they don’t sync.

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‎07-12-2020 19:53

In response to Thoughtbird

‎07-12-2020 19:53

Ditto on the Raycon ear buds.  I have the X90 Titans and the e50 earbuds.  The Titan crashed during synch and the E50 synched but would not play.

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‎09-23-2022 19:01

‎09-23-2022 19:01

It's been almost 3 yrs since this post and still can't pair raycon earbuds. When is this issue going to be fixed? We spend a lot of money on our watch and earbuds and it turns out that we can not at all use them together for any reason at all! 

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0 Votes

‎09-27-2022 11:15

In response to smsutton41317

‎09-27-2022 11:15

Hello everyone, welcome to Community Forums.

 

@smsutton41317 For more information about our voluntary Safety Recall of Fitbit Ionic Smartwatches, please visit our webpage at help.fitbit.com/ionic I am going to close this thread to keep the Community organized.

 

Have a good day.

Best Answer