11-05-2018 22:02
11-05-2018 22:02
When I view the Cardio Fitness screen on my Fitbit app, my market on the chart is gradually moving to the right. I started off mid way in the Average band and as I’ve lost weight and done more exercise I’ve moved into the Good band. However, despite the marker moving into the Good band which for me starts at 35.5, my Cardio Fitness score is still showing as 35, which is in the average band. Why hasn’t my score changed to reflect what the chart is saying? Anyone else had this issue?
11-06-2018 07:20
11-06-2018 07:20
@KDJ80 Welcome to the Fitbit family! Thanks for taking the time to share the experience you are having with the Cardio Fitness Score graph on the Fitbit app. Congratulations for your score level up!
In this case, I'd recommend logging out from the Fitbit app, rebooting your phone, and logging back in. Check if that will help out.
Also, if possible, please provide me with a screen shot showing it. That way, I can look further into it.
Thank you and keep me posted!
11-06-2018 22:03
11-06-2018 22:03
I logged out and rebooted my phone, but it’s made no difference, the score and the graph graphic still don’t tie up.
11-07-2018 06:00
11-07-2018 06:00
There might be a simple explanation: perhaps your estimated score is 36.8. This could be presented numerically as 36 (i.e. rounded down), while graphically the 36.8 value is used.
Of course inconsistent but given the large uncertainty in the estimate nothing to worry about.