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Color fade after charge

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‎08-01-2018 04:12

‎08-01-2018 04:12

After I charged my ionic there was a color fade on my display. 

 

I restarted my watch and it disappeared but it comes back sometimes what can I do about it? Will this go away or will it stay?

 

I bought my watch via the official website. I have to check when exactly but when the color fade stays like this is this under warranty?

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2 REPLIES 2

‎08-01-2018 07:08

‎08-01-2018 07:08

My suggestion would be to look below and tap on the link to Returns & Warranty. You could also contact Fitbit and ask them. 

Since it was bought through Fitbit you have 45 days trial. 

My thought would be to try a restart or a shutdown of the Ionic. 

 

As for what warranty will cover, you would be better to contact Fitbit, rather than the Fitbit users 

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‎08-02-2018 15:38

In response to Rich_Laue

‎08-02-2018 15:38

Restart doesn't help so I contacted Fitbit directly thanks for the link 😊

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