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Daily Check-In for Work stopped connecting to server (Ionic)

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‎03-25-2021 14:09 - edited ‎03-25-2021 14:10

‎03-25-2021 14:09 - edited ‎03-25-2021 14:10

I have Fitbit Premium along with the Daily Check-In for Work.  About two weeks ago the Daily Check-in stopped working with the error message "We are having trouble connecting to our servers.  Please try again."  Phone (Android 8.1.0) rebooted no joy.  Ionic rebooted (firmware version 27.72.1.9).  No joy.  Fitbit Android app version 3.92.2.  Daily Check-In has been working fine since November, 2020.  Please advise.

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‎04-02-2021 14:42

‎04-02-2021 14:42

A Fitbit app. Update on Android to version 3.40.1 re-enabled check-in for work. 

View best answer in original post

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4 REPLIES 4

‎03-25-2021 14:17

‎03-25-2021 14:17

Never heard of "Daily Check-in for Work".  If that part of Fitbit or is that some other app connected to Fitbit?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎03-25-2021 14:55 - edited ‎03-25-2021 15:05

In response to JohnnyRow

‎03-25-2021 14:55 - edited ‎03-25-2021 15:05

https://investor.fitbit.com/press/press-releases/press-release-details/2020/Fitbit-Introduces-Ready-....

 

Johnny: Company bought a bunch of Fitbits (1500) as a pilot, distributed them to employees and asked us to do Daily Check-In for Work. That is a Fitbit subscription. Involves answering some questions about how you feel, any symptoms, any "new confusion" (I guess my existing confusion is OK, GRIN!), have you tested + for Covid-19, have you been exposed to someone with a + Covid-19 test, what's your forehead temp.  If you answer all negative (honor system), then cleared for work that day.  Does that help a bit?

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‎03-25-2021 16:21

In response to georgehamilton

‎03-25-2021 16:21

@georgehamilton   Yes, George.  Thanks for clarifying.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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0 Votes

‎04-02-2021 14:42

‎04-02-2021 14:42

A Fitbit app. Update on Android to version 3.40.1 re-enabled check-in for work. 

Best Answer