Damaged charging block and charger

[Collinnance]

• Hi guys i need help.. my fitbit ionic charging block and charger melted its about 2 months out of warranty foes fitbit still replace it or repair it? 

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

@Collinnance It's nice to see you around in the Community. 

Each case is reviewed individually and the option provided is based in the Fitbit Warranty. If you would like, I can create a case on your behalf with our Support team and they will continue assisting you through email. 

Keep me posted. 

[Collinnance]

Thanks ao much for you feedback i have got into contact with support team
and they requested i must take back my fitbit to tje store i purchased is
and they will sort it out but will keep you posted thanks a mill

Rrgards

Collin

[SilviaFitbit]

@Collinnance Thanks for getting back. I'm glad to hear that you're returning it back to the store where you purchased it. 

I'll be around if you have any additional questions.