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Deezer list downloading

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‎03-22-2018 13:51 - edited ‎03-22-2018 13:51

‎03-22-2018 13:51 - edited ‎03-22-2018 13:51

Freezes on preparing music for download on the app and 0% on the watch.  Any ideas please? Tried watch reset, app reinstall, re-pairing etc....

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6 REPLIES 6

‎03-23-2018 02:55

‎03-23-2018 02:55

i have the exact same issue. very frustrating... ill post here again if i come across a solution/fix and ask that you do likewise

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‎03-23-2018 05:47 - edited ‎03-23-2018 06:00

In response to Gilad

‎03-23-2018 05:47 - edited ‎03-23-2018 06:00

I might have a solution. I'm running Advanced Task Manager Pro on Android and it occured to me to re add Fitbit to the ignore list (after the 7th or 8th reinstall!) That did the trick for the current download. It's still very hit and miss but if you are running a similar app it's worth a try 👍

 

I've worked out there is around a half hour delay between requesting a sync and it actually starting also. It's absolute crap but then this is fitbit 😡

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‎03-23-2018 06:05

In response to judeep

‎03-23-2018 06:05

Ill give it a try ✌. Yeah thats not good enough from fitbit if they don't
improve it. The ionic is not a cheap device, i expect it to work and
perform perfectly, as im sure you do too.
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‎03-23-2018 06:14

In response to Gilad

‎03-23-2018 06:14

Agreed. They just don't interact. I had a Thomas Thomas before this and they did at least have the courtesy to respond to forum replies even if they couldn't help because a solution was in development. Forget that here, you're left to find your own solutions. 

As you say it's not a cheap product. The aftercare is just awful sadly 👿

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‎03-23-2018 06:16

In response to judeep

‎03-23-2018 06:16

It seems that using any competitors name is not allowed hence Thomas Thomas 😉

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‎03-23-2018 06:19

In response to judeep

‎03-23-2018 06:19

Yea, I noticed that🤣 had a good laugh
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