12-22-2019 17:39
12-22-2019 17:39
The ionic ran out of battery yesterday, and having powered the device back up, the hr, the steps counter, and the wake function do not work. I have done a reset, a full device factory restore, I have forgotten the device on the Bluetooth section of my phone, and the device is up to date on updates currently. Any assistance on the matter is appreciated...
12-22-2019 18:32
12-22-2019 18:32
Hey @Fennec507! welcome to the forums! Huh...I would call customer service to see if they have any other options.