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Discrepancy in Distance

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‎11-05-2020 11:33

‎11-05-2020 11:33

My friend and I have been rucking together since April. Consistently there is a mile difference in distance between my Ionic and her Charge 2.  Which makes no sense since we are next to each other the entire time so we are covering the same distance. We use the exercise of “Hike” since we are rucking.  

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‎11-05-2020 17:33

‎11-05-2020 17:33

Have either of you checked to see which one is more accurate by walking between mile markers or a track and field oval? Do you know your stride length? you can go to your settings page here https://www.fitbit.com/settings/profile and scroll down to check what has been set for your stride length. It appears that one or both of you have an incorrect setting.

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Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

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