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Display is not swiping

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‎10-10-2019 16:41 - last edited on ‎10-14-2019 08:59 by Moderator Alum

‎10-10-2019 16:41 - last edited on ‎10-14-2019 08:59 by Moderator Alum

My Ionic will not swipe from the left.  It will from the top, right and bottom but not from the left.

 

Moderator edit: Subject for clarity

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‎10-14-2019 08:56 - edited ‎10-14-2019 09:00

‎10-14-2019 08:56 - edited ‎10-14-2019 09:00

Nice to see that you're digging into the Forums @Mary_E_White, let me give you a warm welcome to our Community.

 

Thanks for sharing with us the issues that you're having with your Fitbit ionic. In this case, I'd recommend to restart your Fitbit with these instructions.

 

By the way, I'm moving your post to the Ionic board for categorization purposes.

 

Keep me posted with the outcome.

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‎10-14-2019 11:29

‎10-14-2019 11:29

After the most recent update my Ionic will no swipe up and intermittently will lose tap sensitivity only at the top and bottom right of the screen. After a reset this goes away for a short spell but comes back. 

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