Doesn’t work after getting wet

[wrae2125]

My watch fell in my bath and now the screen is totally blank.. it was only in the water briefly and I thought they were waterproof..what the heck??

[DramaQueenDiva]

The only waterproof trackers are the Ionic and Flex 2.  I assume that you have the Ionic, as you posted this in the Ionic forums, correct?

What I can suggest is getting some dried rice and letting the watch soak in that.  The rice will attract the water and dry it out.  We tried this with my sister's phone, which was dropped in a lake, and it worked perfectly.

[wrae2125]

yes I do have an ionic but even that it should still work. Attempted to
contact fit bit and now have to have a handwritten case number as well as a
video showing them the factory reset..Holy moly..this has turned out to be
much more cumbersome than I ever intented but since the watch is over $300
I am going to do every thing I can..1 week of use for $300+ is a very steep
for me.

[Jam1763]

I got my Ionic wet yesterday for the first time and it doesn’t work after getting out water. The only reason I purchased this was because it’s water resistant. Or at least thats what’s Fitbit advertised. I shouldn’t have

put  this rice after it gets wet. 

[wrae2125]

I ended up sending back and have been pleasantly happy with my current watch


S

[ssdcolumbus]

Oh great, first I lost notifications after the latest update, now I'm terrified to get this, thing that is supposed to be waterproof to 50M, wet. Just one more reason for me to be really upset about the amount of money I spent on this thing.

[DramaQueenDiva]

In fresh water, it should be fine.  There's nothing in fresh water that would damage it.  I tried mine out last week and you wouldn't even know it got wet.

I would be wary of trying it in salt water, as the salt can be corrosive.  

[wrae2125]

And to be totally honest, I have never attempted to get my 2nd one wet d/t I am afraid of a repeat and don’t want to go through it again... I do however love this watch for other reasons and functions which negate the need to get it wet.

S