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Error registering Ionic with Fitbit Wallet

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‎04-10-2019 09:23 - last edited on ‎04-16-2019 16:42 by Fitbit Moderator

‎04-10-2019 09:23 - last edited on ‎04-16-2019 16:42 by Fitbit Moderator

I have a new Ionic. During the wallet setup I got as far as 'Checking for PIN' which eventually came to:

 

Error Registering Ionic with Fitbit Wallet.

HTTP 500.

 

I don't recall having set a PIN, so I went to Device Lock (which is currently disabled) at which point I receive exactly, word for word, the same error.

 

I'm using the original Google Pixel. I have restarted both the phone and the watch.This watch is giving me a headache...

 

Thanks for any help in advance.

 

Ed

 

Moderator edit: Updated subject for clarity 

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20 REPLIES 20

‎10-25-2019 06:26

In response to SilviaFitbit

‎10-25-2019 06:26

Hi

 

I have a problem in registering ionic with fitbit wallet. It gives an error message saying: "ERROR REGISTERING IONIC WITH FITBIT WALLET model must be within ["ionic", "versa", "antares", "charge_3", "mira", "versa_2", "koshi", "versa_4"]"

 

I tried almost everything but cannot succeed.

 

Thanks in advance for sharing the solution.

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