12-16-2019
21:11
- last edited on
12-17-2019
10:17
by
MattFitbit
12-16-2019
21:11
- last edited on
12-17-2019
10:17
by
MattFitbit
Just review todays sleep stats, and was surprised by this:
Moderator edit: title for clarity
Answered! Go to the Best Answer.
01-24-2020 21:55
01-24-2020 21:55
I'm glad I'm not the only one, yes it's disappeared on me too. I need answers
01-25-2020 00:57
01-25-2020 00:57
My graph has disappeared too; I found it useful so really hope that it is reinstated soon.
It would have been good to know whether it was a trial feature or not before it went with no warning at all.
01-25-2020 05:19
01-25-2020 05:19
My Ionic's Estimated O2 readouts stop working a few days ago. Also any history from Dec on has vanished in my app.
Any idea what has happened?
01-25-2020 06:09
01-25-2020 06:09
Had the chart yesterday and today it's gone. 😞 Seriously disappointed with this company.
01-25-2020 07:03
01-25-2020 07:03
Had my graphs for a bit i have an ionic now dissapeared .Hope they bring it back thought it was very useful.
01-25-2020 10:15
01-25-2020 10:15
For the last week I have had sp02 graph but now has disappeared. How can I get this back I have versa lite
01-25-2020 11:33
01-25-2020 11:33
I had the Oxygen chart on my Charger 3 but a few days ago after an upgrade it vanished. How can I get it back? It was a great feature.
01-25-2020 14:07
01-25-2020 14:07
The chart had disappeared for me a couple of days ago (on my iPhone)....however, it is still appearing on my old Samsung tablet. Very strange.
01-25-2020 15:48
01-25-2020 15:48
01-25-2020 16:28
01-25-2020 16:28
I had this in my son for a few weeks and now it's gone. What happened?
01-25-2020 22:11 - last edited on 02-07-2020 15:27 by LiliyaFitbit
01-25-2020 22:11 - last edited on 02-07-2020 15:27 by LiliyaFitbit
Thanks. Look forward to getting it back. Very helpful
Moderator edit: personal info removed
01-26-2020 04:56
01-26-2020 04:56
Hi,
This explains how to get to the information, but I think most of us who are asking about the graph knew how to get to the information and were using it, but no longer see it and are wondering why (and how to get it back).
thanks!
01-26-2020 05:01
01-26-2020 05:01
Is there an answer as to when the rest of us can expect to see this feature if we weren't part of the Beta Testing?
I have an IONIC, so I understand I will see this feature eventually? There is info out there that says "at the end of the month" meaning January 2020? Is it True that I will have this feature in February? If not, is there a date the rest of us can expect it?
01-26-2020 05:07
01-26-2020 05:07
I had it on my ionic then it disappeared a few days ago as far as im aware i wasnt part of the beta testing.
01-26-2020 05:23
01-26-2020 05:23
Jasmyne, I have a Samsung Galaxy 10+ so it's not an Apple/iPhone issue. Just hope it's back soon.
01-26-2020 07:13
01-26-2020 07:13
The sleep O2 Levels showed on my Charge 3 for the last month or so, but now it is gone and all prior information is gone. I am frustrated.
I had planned to buy the Charge 3 for my husband next month because he so liked this feature, but now am holding off and wondering if we need to buy him a different tracker yo get this.
Why would FitBit add a feature like this and then pull it --both with no notification to users? What is the plan?
01-26-2020 11:23
01-26-2020 11:23
I logged out and back in as some users mentioned but my EOV chart is still missing. This includes the charts that appeared in the past. Thanks
01-26-2020 11:31
01-26-2020 11:31
I've been tracking this thread for a few weeks now. Apparently alot of folks that have had this feature lost it. That is even more frustrating than not having it at all which is my situation. I have a new ionic and just did an online chat with fitbit support. The only thing I could get out of them was to ensure my fit bit app was kept updated and keep checking for the spo2 feature as it should be available to ALL customers SOMETIME in 2020. Pretty LAME. seems like a very sloppy rollout by fitbit, all you that had the feature were the Guinea pigs. I'm sure fitbit chased off some customer with this one, wishing now that I went with the Garmin device I was comparing with the ionic 😞
01-26-2020 11:41 - edited 01-26-2020 11:47
01-26-2020 11:41 - edited 01-26-2020 11:47
shaneinak Thanks for the info.
01-26-2020 11:50
01-26-2020 11:50
Thanks avytlacil at least we know it’s not just apple devices now.