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Excessive cable length Ionic

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‎11-07-2020 18:41

‎11-07-2020 18:41

I have a problem with my charge cable not being good enough to maintain contact with a Fitbit ionic, and it got me thinking about another 'improvement' that Fitbit could make. The entire cable length of 7 inches appears to be excessively long. Maybe in future Fitbit could drop the Ionic charge cable length to 5 or 6 inches and simultaneously improve their profitability a little more. As a consumer, if the cable is too short, it makes little difference to me being 7,6,or 5 inches in length (it will still be too short)

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‎11-09-2020 14:10 - edited ‎11-09-2020 14:11

‎11-09-2020 14:10 - edited ‎11-09-2020 14:11

The entire cable length of 7 inches appears to be excessively long.

 

That's in the eye of the beholder. Mine is 91cm long - approaching 1 metre. That's nearly 36 inches long in imperial measurement. And you're complaining 7 inches is too long?

Mine is an ideal length. Any shorter would be a bit annoying. Let alone 29 inches shorter!

 

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‎03-17-2022 23:27

In response to PaulMe

‎03-17-2022 23:27

Hey there. It was a long time ago and I was being sarcastic. A 1 metre cable would have at least been useable

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‎03-20-2022 18:50

In response to kjlafdsjl

‎03-20-2022 18:50

Hi there, thank you for visiting the Fitbit Community.

 

Currently, there is a voluntary Safety Recall of Fitbit Ionic Smartwatches.

 

For more information, please visit this thread.

 

Have a nice day.

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