07-22-2020 16:29
07-22-2020 16:29
So my Exercise app stopped working on my Ionic. All other apps work. Any fix available? Of course, my warranty expired last month.....
07-23-2020
16:28
- last edited on
11-08-2024
12:49
by
MarreFitbit
07-23-2020
16:28
- last edited on
11-08-2024
12:49
by
MarreFitbit
@carter_morgan A warm welcome to the Community. Thanks for getting in touch about this.
In order to provide you with the best troubleshooting possible, please reply to the following questions:
- Are you unable to start an exercise?
- What happens when you try to start an activity?
In the meantime, you may want to try to restart it.
Looking forward to hearing back from you.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
07-24-2020 14:07
07-24-2020 14:07
07-29-2020
13:56
- last edited on
11-08-2024
12:50
by
MarreFitbit
07-29-2020
13:56
- last edited on
11-08-2024
12:50
by
MarreFitbit
@carter_morgan Thanks for getting back. I appreciate the details mentioned.
I see where you're coming from. In this case, I've shared your post with our Support team and someone will reply to you as soon as possible. Keep in mind that due to recent events affecting our operations, we may take a bit longer to get back to you.
Each case is reviewed individually and the option provided is based in the Fitbit Warranty.
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.